Effective Date: [Insert Date]

At [Your Store Name], we stand behind the quality of our sports merchandise and want you to be completely satisfied with your purchase.

1. Return Window

We accept returns within 14 days of the delivery date. To be eligible for a return:

  • Items must be unused, unwashed, and in original condition.

  • Items must include all original tags and packaging.

2. Non-Returnable Items

The following items are non-returnable:

  • Customized or personalized products

  • Limited edition or autographed merchandise

  • Sale or clearance items

  • Gift cards

3. How to Request a Return

To initiate a return, contact us at 📧 [support@yourstorename.com] with your order number and reason for return. We’ll guide you through the next steps.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the product was defective or incorrect.

  • We recommend using a trackable shipping service.

5. Refunds

  • Once we receive and inspect your return, we’ll notify you by email.

  • Approved refunds will be processed within 5–7 business days via your original payment method.

6. Exchanges

Need a different size or style? Contact us to request an exchange. We’ll do our best to accommodate based on availability.

7. Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 3 days of delivery. We will resolve the issue promptly.

8. Contact Us

Questions about returns?
📧 Email: [support@yourstorename.com]